Privacy and Terms
OUR PRIVACY COMMITMENT
This policy answers the following questions:
What information do we collect about you and how do we use it?
Will we share your personal information with third parties?
What choices do you have about the collection and use of your personal information?
What security measures do we take to safeguard your personal information?
WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You need to submit personal information to access certain aspects of the Site and to access or use certain of the Cady Studios Process.
We may collect information from you such as your name, address, zip code, email address, telephone number, language, gender, location information, and date of birth when utilizing the Site and Cady Studios Process. When you are purchasing products through the Cady Studios Process, you will also be required to provide a billing address and credit card or other payment information. No information of this type will be collected unless you have decided to purchase one of Cady Studios’ products or services.
When you share information and Site links with family and friends and others, send products, or send or share Cady Studios promotions and marketing materials, Cady Studios may collect the information you provide about those people such as name, address, email address and phone number.
We may also collect information when you register for a Cady Studios account by logging into an account that you already have with certain third-party social networking sites (“SNS”) (including, but not limited to, Facebook and Google+) via our Cady Studios Process. For example, the Cady Studios Process allows you to create an account and login using your Facebook account credentials through Facebook Connect. If you are not currently registered as an account holder on the Site and you click on “Sign in Using Facebook,” you will first be asked to enter your Facebook credentials and then be given the option to register and create a Cady Studios account. We may gather information regarding your contact lists and SNS information and profile.
We may combine information you give us with other information from Cady Studios sources, transactions and communications. This may include, but is not limited to, information from Cady Studios retail stores, direct mail, catalogs, events, products and applications or other Cady Studios interactions. We may combine that information with data that is publicly available and data from third parties.
How We Use Your Personal Information
The personal information you provide to us will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle your customer service questions or issues; administer promotions and contests; display relevant marketing to you; and notify you of promotions, updates, or special offers that we think may interest you. We also use your email address and phone number as part of the Cady Studios Process in sending you messages about the Cady Studios Process and other general announcements.
We keep track of your interactions with us, including but not limited to your activity within the Cady Studios Process. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Cady Studios Process. We may also use your personal information to contact you when necessary. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Cady Studios, you may not opt out of receiving these communications.
We may use your personal information with non-personal information that we have collected in a manner such that the end product does not personally identify you or any other user of the Cady Studios Process. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information.
You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Cady Studios Process (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Cady Studios Process users.
Cookies and Other Technologies
Our Site and certain of the Cady Studios Process may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.
You may be able to disable cookies on your web browser through your browser settings – please consult your browser’s help menu for assistance. Please note that certain Cady Studios Process will not be available once cookies are disabled.
In some of our email messages, we use a “click-through URL” linked to content on the Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
A pixel tag or web beacon is an often-transparent graphic image, usually no larger than 1 pixel by 1 pixel, that is placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. We may use web beacons and/or pixel tags for many purposes, including site usage analytics, advertising, auditing and reporting, and content and advertising personalization.
We may contract with third parties to assist us in gathering such data and to manage our advertising on other sites. These companies may also use tracking technologies to collect non-personally identifiable information about your visits to our Site and other websites and your interaction with our communications, including advertising, to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Cady Studios uses a variety of services hosted by third parties, such as Google Analytics, New Relic and HotJar. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics, New Relic and HotJar collect and use your information, please refer to their privacy policies. By using any Cady Studios website, you consent to the processing of data by these third parties in accordance with their privacy policies.
Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Cady Studios Process, if any, referring and exit pages, date/time stamp and clickstream data, which Cady Studios Process you use and when and how long you use them. We use this information to monitor and analyze how users use the Cady Studios Process, to provide customer service, to maintain and improve the Cady Studios Process, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
We do not knowingly collect personal information from children under 13. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.
WILL WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
Sharing of Information
Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Cady Studios’ assets, user information, including personal information collected from you through your use of the Cady Studios Process, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
Social Networking Sites. We may share the information in your account (including your personal information) with the SNSs that you have linked to your account. These third parties have access to your personal information only for this purpose (unless the SNS has received your personal information independently of the Cady Studios Process) and not for other purposes. We allow users to link their Facebook accounts and Google+ accounts to the Cady Studios Process. Users may be able to post recent activity through the Cady Studios Process back to their SNS account. You will be prompted to decide whether or not your activity through the Cady Studios Process will be shared and disclosed on your SNS service.
Additional Information You Should Know About Third Parties
WHAT CHOICES DO YOU HAVE ABOUT THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION?
Control of Your Information
You may change or delete any information you’ve shared with use by sending us an email at Customerservice@cadystudios.com. We do keep records of past purchases and periodically back up information, so it may not be possible for you to delete all information we have stored, and we may retain certain information to prevent fraud and for customer and order management purposes.
Opting Out of Receiving Communications from Us
If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by sending us an email at firstname.lastname@example.org or replying to the unsubscribe link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your transactions.
WHAT SECURITY MEASURES DO WE TAKE TO SAFEGUARD YOUR PERSONAL INFORMATION?
The personal information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. Some of the technologies used are SSL encryption, Firewalls, and Intrusion Prevention from industry leaders like Cisco. In addition, we restrict access to personal information to Cady Studios employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Cady Studios Process. All Cady Studios personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Cady Studios Process and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
NOTIFICATION OF CHANGES
QUESTIONS? CONTACT US